At Mount Wolf, we respect your privacy and are committed to protecting the personal information you share with us when using our website.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information such as your name, email address, phone number, billing and shipping address, order details, and payment status.
2. How We Use Your Information
We use your information to:
- Process and deliver orders.
- Send order confirmations and delivery updates.
- Respond to customer enquiries and support requests.
- Maintain website security and prevent fraud.
- Meet applicable legal, tax, and accounting obligations.
3. Payments
Payments are processed through available payment service providers. Mount Wolf does not intend to store your complete card or banking credentials on its own website. Payment providers may process information under their own privacy policies.
4. Cookies and Website Tools
Our website may use cookies and similar technologies to support shopping-cart functions, remember preferences, improve performance, and understand website usage. You can manage cookies through your browser settings, although some website features may not work properly if cookies are disabled.
5. Sharing of Information
We may share relevant information with service providers who help us operate our website, process payments, deliver orders, provide hosting, or meet legal obligations. We do not sell customers’ personal information as a business practice.
6. Data Security and Retention
We take reasonable measures to protect personal information. Information is retained only as needed for business, order fulfilment, legal, tax, accounting, and dispute-resolution purposes, subject to applicable requirements.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Certain records may need to be retained where required by law.
8. Third-Party Services
Our website may link to third-party websites or use third-party services. Their privacy practices are governed by their own policies.
9. Children’s Privacy
Our website is intended for general shopping use and is not designed to knowingly collect personal information directly from children without appropriate consent.
10. Changes to This Policy
We may update this policy from time to time. Any revised version will be published on this page.
11. Contact Us
For privacy-related questions or requests, please contact Mount Wolf through the Contact page on our website.
Thank you for trusting Mount Wolf.